Refund policy

Cancel anytime

You may cancel through the billing controls provided in the applicable product or by emailing hello@consulforge.com. To avoid the next charge, cancel before your renewal date. Cancellation normally takes effect at the end of the current paid billing period, and you may continue using paid features until then.

Automatic renewal

A subscription automatically renews at its disclosed billing interval unless canceled. Current public pricing is monthly; if an annual option is offered later, its interval and price will be displayed before purchase. You authorize us and our payment provider to charge the payment method on file for recurring fees and applicable taxes.

Refund eligibility

Subscription charges are generally non-refundable once a billing period begins, and we do not ordinarily provide prorated refunds or credits for unused time, account inactivity, or a late cancellation. This does not limit any non-waivable right available under applicable law.

Contact us promptly if you believe you were charged more than once, charged after a timely cancellation, or could not use a paid service because of a sustained problem caused by us. We review such requests individually and, when appropriate, may correct the charge or issue a refund or account credit. Approval is not guaranteed except where required by law.

How to request help

Email hello@consulforge.com from the address associated with your account. Include the product name, charge date, amount, and a brief explanation. Do not email a full payment-card number or sensitive authentication information.

Approved refunds are returned to the original payment method. Financial institutions control when funds appear, so processing times can vary after we submit a refund.

No physical goods or shipping

Consul Forge sells access to digital software services. We do not sell or ship physical goods, and there are no delivery, return, or shipping fees. Access is provided electronically after successful payment and any required account setup.

Plan changes and account termination

Upgrade or downgrade timing is shown in the product's billing flow. Ending access for a violation of our Terms does not entitle the account holder to a refund. Canceling a subscription does not automatically delete the account; data requests are handled under our privacy policy.